Yes, Healthwick offers ODSP direct billing for ODSP Beneficiaries!

Through Healthwick’s ODSP Direct Billing program, individuals who meet ODSP eligibility requirements have access to Canada’s largest selection of incontinence products, as well as liquid nutrition and healthcare supplies.

All items are shipped via expedited shipping and generally arrive at the beneficiary’s home in one to two business days.

Eligible clients are enrolled to automatically receive a monthly supply of products that have been pre-approved by ODSP. Billing is submitted on their behalf to their ODSP Caseworker. This means no out-of-pocket expenses or needing to worry about managing payment dates themselves.

Enrollment in the program is free for both the Caseworker and the Beneficiary, while the MCSS pays only for products.

Healthwick works with ODSP offices all across Ontario! Click here to find your closest ODSP Office. 

The Ontario Disability Support Program (ODSP): What is it?

Who Can Get ODSP Funding for Incontinence Products?

ODSP eligibility requires you to:

- Be 18 years or older.

- Live in Ontario.

- Have a significant physical or mental disability expected to last a year or more, affecting your ability to work and care for yourself.

What supplies can be covered by ODSP?

Incontinence Supplies

• If you are currently a recipient of the Ontario Disability Support Program, and your doctor or nurse has determined that you require supplies to manage your incontinence, then you may be eligible to have your incontinence products paid for by the Ministry of Community and Social Services. Learn more about the Mandatory Special Necessities Benefit.

 Liquid Nutrition Supplies

• If you are currently a recipient of the Ontario Disability Support Program, and your doctor or nurse has determined that you require liquid nutrition  supplies, then you may be eligible to have your liquid nutrition products paid for by the Ministry of Community and Social Services. Learn more about the Special Diet Allowance.

Products Our ODSP Customers Love

NorthShore MEGAMAX Adult Diapers	Tranquility Premium Overnight Underwear	TENA Proskin Overnight Underwear

 
Caseworkers - How to Register

If you have a client who is already approved for the Mandatory Special Necessities benefit, simply fax your approval for incontinence supplies, including your contact details for billing and contact details for the client, to our toll free fax number at 1-866-253-9839.

We will contact the client within 1 business day to confirm their monthly order and shipping details. The client's invoice will be submitted to you by fax monthly for payment.

Click here to download our Healthwick Flyer for Caseworkers.

Your Step-by-Step Guide to Getting Approved for ODSP Coverage and Ordering from Healthwick

Step 1: Sign Up for ODSP

Step 2: Request the Mandatory Special Necessities Benefit Form

Once you're approved for ODSP benefits, you'll get a caseworker. Ask your caseworker for the Mandatory Special Necessities Benefit Form (MSN form).

Step 3: Visit Your Doctor or Health Practitioner

Make an appointment with your family doctor or health practitioner. Talk to them about your needs and have them fill out the MSN form.

Step 4: Submit the MSN Form

Check what's approved on the MSN form, including quantities. Submit the form to your caseworker. Your caseworker will then ask you to get a quote for your supplies.

Step 5: Contact Healthwick for a Quote

Reach out to Healthwick to get a quote for your monthly supplies. Have the following info ready:

- Personal Info: Your name, address, phone number, and email.

- Caseworker Info: Their name, contact details, and ODSP office location.

- MID Number: Your ODSP Member ID.

- Product Details: The specific products you need (brand, model, size) and the monthly supply amount.

- Form and Quote Details: Confirm if your doctor has filled out the MSN form and if your caseworker asked for multiple vendor quotes.

- Shipping Preferences: Do you need discreet shipping? Do you want automatic monthly orders or prefer to contact Healthwick as needed?

Important Note: Make sure all this information matches what's on the MSN form.

Step 6: Approval and First Order

Once Healthwick hears back from your caseworker (this can take up to 15 business days), they'll contact you about your approval. After you're approved, they can place your first ODSP order.

By following these steps, you can easily get coverage for your incontinence supplies through ODSP and manage your orders with Healthwick.

Questions? We're here to help! Contact Us