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Explore our video gallery to find practical guides, answers to common questions, and expert insights to help you navigate incontinence with confidence.
Healthwick is pleased to offer Direct Billing for some insurance groups in Canada. As every plan is very individual and has different coverage, be sure to review your coverage with your insurance agent or caseworker before contacting us, so that we can make the direct billing process as quick and easy as possible.
Here are the most common insurance groups and the required information for us to help you with direct billing each:
Ontario Disability Support Program (ODSP) - Click here for full information
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You need a completed Mandatory Special Necessities Benefit Form, as completed by your doctor or nurse, plus your case worker’s direct phone line. We need to get prior approval from your case worker over the phone before we will direct bill; sometimes this takes time if they are away from their desk and we need to leave a message. |
Blue Cross Veteran's Affairs
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You will need to provide Healthwick with your ‘K’ number and a doctor’s prescription with diagnosis. We need to get prior approval from Blue Cross over the phone before we will direct bill them as only certain items are covered. |
Other Third Party Insurance Billing
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Most private insurance companies require you to pay up front and be reimbursed by that company. Most private insurance companies require you to have a doctor’s prescription with diagnosis, a receipt from Healthwick and a claim form designed by the company (usually available to download online). |
Setting up Direct Billing with Healthwick
If you've been approved for coverage for incontinence products, please give us a call at 1-877-775-6656 and we'd be pleased to help you!
Discover the people, processes, and core values that define Healthwick’s operations and distinguish us from other incontinence product providers.
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Healthwick focused
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Healthwick focused
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Find reliable guidance and actionable advice to optimize your daily care, whether you are newly diagnosed or navigating long-term incontinence care.
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Tips
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