The Elephant in the Room: ABDLs

The Elephant in the Room: ABDLs 0

Very early on after launching www.Healthwick.ca, one of our customer care reps turned to me and said: "I have an online chat customer. He wants to know if we're ABDL-aware?"Clearly at this point I was NOT, since I'd never heard the acronym before, so I responded, "Hold on, let me Google it...."Wow.ABDL (or the more accurate [...]